Got Questions?

Frequently Asked Questions

Everything you need to know before your first session with Paws in Motion Mobile.

๐Ÿ—“ Scheduling & Hours
Monday โ€“ Friday: 8am โ€“ 7pm
Saturday: 8am โ€“ 1pm
Sunday: Closed
We serve Syracuse and the surrounding areas including Manlius, Fayetteville, DeWitt, Cicero, Liverpool, Clay, and more. Not sure if we come to you? Send us a message and we'll let you know!
We offer weekly, bi-weekly, subscription, and on-demand scheduling. Most clients schedule once a week at the same day and time and find great benefit both mentally and physically.

During CNY winters when outdoor options are limited, many clients prefer to increase to twice a week. Our subscription pricing options are designed to fit your dog's unique needs โ€” but you know your dog best!
For the first session, yes โ€” we'd love to meet you and go over the process together. Your dog will also feel more at ease with you there to give them some reassurance while they get used to the van and treadmill.

After that, you're welcome to leave them with us as long as we have access to get your dog and bring them back safely.
๐Ÿพ Sessions & What to Expect
All sessions are 30 minutes. Your dog will be actively running for 20โ€“25 minutes on our mobile treadmill with secure harnessing, rest breaks, positive motivation, and a cool down. If a dog is not physically or medically able to complete a full session, sessions may be shorter.
When you book through our website you'll complete an intake form, then receive a text confirming your session time and a reminder the day before. Here's how to prep:
  • No food for at least 1 hour before the session
  • Take your dog out for a potty break before we arrive
  • If your dog has a favorite harness, go ahead and put it on โ€” otherwise we'll provide one
  • Please allow a 15-minute window before or after your scheduled time for traffic and scheduling adjustments
Our goal is to give your dog the best workout of their day, customized to their needs. Our custom-built treadmills have no motor โ€” your dog does all the work at their own speed, whether that's a walk, trot, or run. Nothing is forced.

We closely supervise every session and encourage your dog with cheering, clapping, squeaky toys, and plenty of love and affection. Treats are only introduced with the owner's consent, since many dogs have dietary needs or weight loss goals we want to respect.

You are more than welcome to join during the session to hang out with your pup!
After their session, your dog might spend some time panting and stretched out on the cool floor โ€” they just had a great workout! A few things to keep in mind:
  • Make sure fresh water is available when they come back in
  • Wait until their heart rate has decreased before feeding them
  • It's natural for some dogs to have an energy surge after their session
  • For older or unconditioned dogs, a nice rubdown on their hind legs helps release lactic acid and prevent soreness the next day
Since each dog is unique, it could take a few sessions to really get them moving. Nearly all dogs will eventually pick up a decent pace and become comfortable jogging. Because there's no motor, your dog walks or runs at their own speed โ€” our coach is always watching to make sure they're safe and having a positive experience.
๐Ÿ“‹ Requirements & Safety
  • Always clear any physical activity with your veterinarian first
  • Dogs must be at least 4 months old and up to date on vaccinations
  • We can accommodate dogs from 2 lbs to 250 lbs
  • Please let us know your dog's needs or limitations and we'll do our best to accommodate
Our treadmills are dog-specific and non-motorized โ€” custom designed for the way dogs learn, think, and move. Unlike human treadmills, the belt speed is entirely controlled by your dog. Nothing is forced, and every session is tailored to your dog's individual needs and goals.
We wipe down the treadmill with ResCue Disinfectant after each session, and wash toys and clothes with DOGOFF! Laundry Detergent. Your dog's health and safety is always our priority.
๐Ÿ’ณ Pricing & Policies
We accept Mastercard, Visa, Cash, Venmo, PayPal, Google Pay, and Apple Pay. Payment is due at the time of service.
We understand life gets in the way โ€” here's how it works:
  • Please let us know by 5pm the day before your session to cancel or reschedule at no charge
  • Same-day cancellations will incur a $25 cancellation fee
  • Cancellations made within 2 hours of the scheduled session will be charged the full session rate

Still Have Questions?

We're happy to chat โ€” reach out anytime or just book your first session and we'll walk you through everything.

Book Your Intro Session โ†’